[Frameworks] PacLab's approach to customer service.

[James Kreul]

Not that I want a response to this, but when someone is criticized by name
and quoted like this on a public discussion forum for his potential
clients, I have to assume I'm not the only one to think:

What happened during the confrontation before that quote that prompted him
to give you that response? (Why wouldn't he want you as a customer?)

Again, I'm not personally interested in the details. But I'm not sure if it
is good form to post such a quote without more context.  Even Angie's List
would want more information in a negative review.

James Kreul
kreulj at gmail.com
On Aug 24, 2012 5:17 PM, <Meow at spaz.org> wrote:

> Direct quote from Brian Brown at PacLab after being confronted about
> having ruined 4 of 7 reels of film.
>
> "Well I develop film for Spike Lee and Martin Scorsese and between you and
> them, I'd be fine with you never coming back again."
>
> ... And we wonder why everyone is going digital.
>
>
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