[Frameworks] Fwd: Important Changes to Motion Picture Film Distribution & Customer Service

Sat Oct 18 16:39:45 UTC 2014

It's more of note because it's actual evidence of their downsizing. There's
a lot of film stuff going on in New York, and Kodak closing their walk in
office there is the end of an era in a way. It's sad more than anything,
but like everyone's said, the supply is still there at least for a while.
-charles

On Sat, Oct 18, 2014 at 6:30 AM, Amanda Christie <
amanda at amandadawnchristie.ca> wrote:

> same here.  I've always ordered from Rochester... and whether I was on the
> West Coast in Vancouver or on the East coast in Halifax, it always arrived
> the next day, even in Sackville which was a small town of only 3000
> (certainly not a major urban centre), still arrived next day.
> The only time I couldn't do that was when I was teaching a workshop up
> north in the arctic in the Northwest territories.... so that time I had to
> order in advance before I left by plane....
>
> so, as long as you're not up in the arctic circle.... next day delivery
> should still be pretty sweetl
>
> xoadc
>
>
> On 2014-10-17, at 6:48 PM, Roger Wilson wrote:
>
> I live in Ottawa Ontario in Canada and have had to order my film from
> Rochester for years. I usually get it next day, it really does not affect
> my process other then I need to plan ahead. I rather see Kodak make these
> type of changes then discontinuing film stocks.
>
>
> Roger D. Wilson
> Film Scientist
> 613 324 - 7504
> rogerdwilson at sympatico.ca
> http://www.rogerdwilson.ca
>
> Without failure you can never achieve success. I have based my process and
> my career as an experimental film artist on this statement; and I welcome
> it as it pushes me forward as an artist to try something different,
> something new.
>
>
> ------------------------------
> From: d.naduff at gmail.com
> Date: Fri, 17 Oct 2014 14:01:27 -0700
> To: infiltration834 at gmail.com
> CC: frameworks at jonasmekasfilms.com
> Subject: Re: [Frameworks] Fwd: Important Changes to Motion Picture Film
> Distribution & Customer Service
>
> It's true. I'm sitting in the "lobby" of
> Kodak's Will Call garage in Hollywood
> waiting for my last case of super-8 film
> from this place. It's finally happening...
> Adieu, Dana
>
>
> Sent from my iPhone
>
> On Oct 16, 2014, at 1:19 PM, Charles Chadwick <infiltration834 at gmail.com>
> wrote:
>
>
>
> ____
> :charles:chadwick:
> :artist:filmmaker:
> www.charleschadwick.org
>
> Begin forwarded message:
>
> *From:* "Kodak's Entertainment Imaging" <kodak at reply.catalystinc.com>
> *Date:* October 16, 2014 at 1:08:09 PM PDT
> *To:* <infiltration834 at gmail.com>
> *Subject:* *Important Changes to Motion Picture Film Distribution &
> Customer Service*
> *Reply-To:* "Kodak" <
> reply-fe5710777c63047c761d-32486288_HTML-690207916-34093-0 at reply.catalystinc.com
> >
>
> View in a webpage
> <http://cl.exct.net/?ju=fe25177270650074721374&ls=fdc015707c6400757411777261&m=fefc1774756d07&l=fe561772716c027f7d1c&s=fe2712797566047a7c1576&jb=ffcf14&t=>
>   InMotionNews from Kodak Entertainment ImagingNew Direct Shipping Model
>
> Kodak is in the midst of optimizing its motion picture film distribution
> by moving to a direct ship model, serving customers from our manufacturing
> facility in Rochester. As such, today we are announcing some changes in the
> way we distribute our motion picture products and provide customer service
> within the United States.
>
> *Effective Monday November 3, 2014:*
> Reflective of our newly centralized service and support model, normal
> customer service telephone hours will now be Monday thru Friday, 8am to 5pm
> Eastern Time.
>
> All orders will continue to be placed either by calling 1-800-621-FILM (3456)
> and pressing prompt 1, or by sending an e-mail outlining your order, a
> purchase order number where applicable, "ship to" information, your Kodak
> account number, or credit card information, toEIAmericas at kodak.com.*
> <EIAmericas at kodak.com>
>
> **Please note:* Unless otherwise arranged, Kodak will ship your order
> from our Rochester Distribution Center to your provided address via a
> common carrier of Kodak's choice. Anticipated delivery will be five (5)
> working days after the date of your order. When possible, expedited
> delivery is available at your sole expense.
>
> In addition:
> • "Will Call" service in the New York City area will no longer be
> provided.• Our Hollywood Distribution Facility will relocate to PRO-TEK
> Vaults, in Burbank California. Limited pick-up capabilities will be
> available from that location.• Kodak's ShootSaver service will no longer
> be available.
> As we have done for over a century, Kodak continues to provide motion
> picture products and support to filmmakers not only in the United States,
> but worldwide. Should you have special needs please contact your Kodak
> Account Manager or visit our website
> www.kodak.com/go/motion
> <http://cl.exct.net/?ju=fe24177270650074721375&ls=fdc015707c6400757411777261&m=fefc1774756d07&l=fe561772716c027f7d1c&s=fe2712797566047a7c1576&jb=ffcf14&t=>
> .
>
> Thank you for your patience and support as we launch this new delivery
> process. Everyone here at Kodak looks forward to working with you now and
> into the future.
>
>
> Sincerely,
>
> Bruce A. Berke
> Manager Sales, Marketing & Administration
> Kodak Entertainment Imaging
>
> <http://cl.exct.net/?ju=fe23177270650074721376&ls=fdc015707c6400757411777261&m=fefc1774756d07&l=fe561772716c027f7d1c&s=fe2712797566047a7c1576&jb=ffcf14&t=>
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